Support

Kilig is operated by JVANET PTY LTD, a company registered in Australia.

Common questions

How do I delete my account and data?

Use the account deletion page. It works whether or not you still have the app installed, and it explains exactly what is removed, what is kept, and why.

I deleted my account — will my subscription stop?

No. Subscriptions bought through the App Store or Google Play can only be cancelled at the store that took the payment. Deleting your Kilig account does not cancel them, and you will keep being charged until you cancel there. The deletion confirmation repeats this with direct links.

How do I report someone?

Use the report option on their profile or in the conversation. If you cannot reach the app, email [email protected] with as much detail as you can. See the safety page for what happens next.

Someone is asking me for money

Do not send it, and report the account. This is the most common form of harm on dating platforms in this region. There is guidance on the safety page.

Can I get a copy of my data?

Yes. Email [email protected] and we will provide a machine-readable export of the data held about you, as required under the Philippine Data Privacy Act and the Australian Privacy Act.

Is Kilig available yet?

Not yet. It is in development and has not been released to the App Store or Google Play.